Privacy Policy

Introduction
CaseSnappy is committed to respecting and protecting your privacy. This Privacy Policy explains what personal data we collect from you, how we use it, and your rights in relation to it. By using CaseSnappy or agreeing to this Policy, you consent to our use of your personal data in accordance with the terms of this Policy.

Legal Basis for Processing
We process your personal data on the following legal bases:
‍
• Contract fulfilment: To provide you with our service
• Legitimate interests: To improve our services and analyze usage patterns
• Consent: Where specifically requested
• Legal obligation: To comply with legal requirements

Data We Collect
When you register for an account on CaseSnappy, we collect your name and email address. This information is necessary for us to provide you with our services and to communicate with you about your account, for example to send you a welcome email when you first sign up or to notify you if your subscription is due to expire.

Usage Analytics
We collect and analyze usage data to improve our services and understand how users interact with CaseSnappy. This includes:

Content views (which cases and concepts you access)
• Usage frequency and patterns
• Your email domain (e.g., university.ac.uk)
• Your subscription plan type
• Access timestamps

This data is processed based on our legitimate interest to improve our services. You have the right to object to this processing at any time by contacting us.

Data Retention
We retain your personal data for the following periods:
‍
• Account information: For as long as your account remains active, and as required by law
• Usage analytics: Retained for business analytics and service improvement purposes
• Communication records: Retained for business and support purposes

Your Rights Under GDPR
Under GDPR, you have the following rights:
‍
• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ('right to be forgotten')
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, contact us at hello@casesnappy.com. We will respond to your request within one month.
‍
Cookies and Similar Technologies
We may use cookies and similar technologies to enhance site navigation, analyse site usage and assist in our marketing efforts. This may include identifying and tracking users across sessions, analysing traffic patterns, and understanding user preferences.
‍
Data Storage and Security
Your personal data is stored by our third-party service providers:

• Memberstack, Inc. (a company organized and existing under the laws of the state of Delaware), who provides us with user authentication and data management services
• Our secure database provider, who stores usage analytics data

We rely on our service providers' privacy policies and security measures to protect your data. All data is encrypted in transit and at rest.
‍
Data Access and Control
If you want to access, correct, or delete your personal data, please send a request to hello@casesnappy.com. We will respond to your request as soon as possible and in accordance with applicable laws.
‍
Third-Party Services
We use Stripe to process payments. We do not store any payment information ourselves; this data is collected and stored by Stripe in accordance with their privacy policy.
‍
Children's Privacy
CaseSnappy is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13.

External Sites
CaseSnappy is not responsible for the content of external sites. The inclusion of a link to a third party website, from the CaseSnappy website, should not necessarily be understood as an endorsement.

Changes to This Policy
CaseSnappy retains the right to update or change the Privacy Policy without prior notice or obligation to inform its users. By continuing to use CaseSnappy after an adjustment has been made, you are acknowledging and accepting the updated Privacy Policy.

Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at hello@casesnappy.com.